Our shop has always looked professional, but our online presence didn’t match. PrismaNote changed that.

Our webshop and physical store now work together instead of against each other. Stock levels are always up to date.

We decided to switch the very same day. Within one week, the entire system was migrated with all our data, and the tills were installed for us.

PrismaNote truly understands the jewellery industry and looks ahead to add the right features to help jewellers digitalise their business.

Since using PrismaNote, we make fewer mistakes at the till. Everything is clear and easy to find.

Repairs used to be the most chaotic part of our business. Now everything is tracked and nothing gets lost.

The onboarding was well organised and practical. We were supported step by step.

Booking items is very efficient, and listing products online is just as easy. It has certainly brought in more customers. People can thoroughly explore their options before making a purchase and, if they wish, place an order online.

Before using PrismaNote, our administration was like the proverbial 'shoebox'—we relied on handwritten sales slips, a till that could at most print daily or monthly totals, and stock was tracked manually in an Excel file. Since adopting PrismaNote, all of this has been streamlined: sales are automatically recorded, stock is updated in real time, and reporting is quick and accurate. Managing the business has become much more efficient and organised.

The product integration with our webshop is excellent. It saves us a lot of time when adding products online. The webshop builder is also great. The possibilities are truly endless.

We finally have a clear overview of all repairs. No more searching or guessing where an item is.

As a small team, we don’t have time for complex software. PrismaNote fits perfectly into our daily workflow.

The choice to go with PrismaNote was mainly because it is a complete inventory, POS, and webshop system that works seamlessly together, providing an all-in-one solution for our business.

Even on busy Saturdays, the system remains fast and reliable.

We always know what is in stock and what isn’t. That alone has made a huge difference.

Updating prices used to be time-consuming. With PrismaNote, it’s quick and controlled.

We finally got rid of handwritten notes and folders behind the counter.

We were afraid this would be a big IT project, but we were up and running very quickly. The system is straightforward and easy to use.

Before PrismaNote, we were juggling spreadsheets, emails and notes. Now everything is in one place, and the daily stress is gone.

Customers used to call us constantly for updates on repairs. Now we have clear communication and far fewer interruptions.

We replaced several separate tools with PrismaNote. For example, our loyalty program, webshop, till and inventory system. Everything feels more organised and reliable.

It's convenient that the system is clear and runs online. One day, I left a bit early but was still able to check the day's sales online later.

They listen to us carefully, and you can notice the improvements on a weekly basis.

You can tell this software was designed by people who understand jewellery retail.

We now have clear insight into what sells well and what doesn’t, without digging through reports.

Thanks to this system, we attract customers who normally wouldn’t come to our store. For example, one customer was looking for a specific watch and came to us through PrismaNote’s website. He mentioned that he wouldn’t have visited us otherwise.